Indexate Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Indexate Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
- Data – collectively all information that you submit to Indexate Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
- Data Protection Laws – any applicable law relating the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK.
- GDPR – the General Data Protection Regulation (EU) 2016/679;
- Indexate, we or us – Indexate Ltd, a company incorporated in England and Wales with registered number 09525066.
- User – or you – any third party that accesses the Website and is not either (i) employed by Indexate Ltd and activing in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Indexate Ltd and accessing the Website in connection with the provision of such services; and
- Website – the website that you are currently using, www.louiserowe.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a) the singular includes the plural and vice versa;
b) a reference to a person includes firms, companies, government entities, trusts and partnerships
c) “including” is understood to mean “including without limitation”;
d) reference to any statutory provision includes any modification or amendment of it;
How we collect Data
We collect Data in the following ways:
a) data is given to us by you; and
b) data is collected automatically.
Data that is given to us by you
Indexate Ltd will collect your Data when you contact us through the Website, by telephone, post, email or through any other meansl
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
Data that is collected automatically
When someone visits www.louiserowe.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by contacting us.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- Website analytics.
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you suspect any misuse, loss or unauthorised access to your Data, please let us know immediately by contacting us.
Even if we delete your Data, it may persist on backup or achival media for legal, tax or regulatory purposes.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
For the purposes of the applicable Data Protection Laws, Indexate Ltd is the “data controller”. This means that Indexate Ltd determines the purposes for which, and the manner in which, you Data is processed.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
You have the following rights in relation to your Data:
a) Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that if we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b) Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c) Right to erase – the right to request that we delete or remove your Data from our systems.
d) Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e) Right to data protability – the right to request that we move, copy or transfer your Data.
f) Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. for the U, this is the Information Commissioner’s Office (ICO).
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.